Participants currently receiving weekly disability benefit payments will continue to receive benefits during the office closure.
During the closure, you may still contact the following vendors via telephone or use their website to learn more about your benefits. Participants can request insurance cards, verify benefits and ask questions about claims.
• Cigna Phone: 800-244-6224 Website: www.mycigna.com
• CVS Caremark Phone: 866-282-8503 Website: www.caremark.com
• Delta Dental Phone: 800-521-2651 Website: www.deltadentalins.com
• EyeMed Phone: 866-723-0513 Website: www.eyemed.comm
Our Customer Service phone lines will not be operational during the office closure. Please continue to monitor our websites for updates. The Benefit Fund Office will respond to emails regarding urgent health concerns that require emergency care; if an illness is not treated immediately, the participant’s condition would result in disability or death. If you have an urgent health care concern, please send secure messages to email@example.com.
Employers must continue to remit payment by the last day of each month. Payments made via lockbox should continue to be sent to National IAM Benefit Trust Fund P.O. Box 64607, Baltimore, MD 21279-4607.
During the office closure, our Education Team will still be available to assist you. Please contact your territory’s Pension Coordinator if you require assistance to identify the appropriate Education Representative
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