Medical Provider Search
With the CIGNA Open Access Plus PPO network (OAP), participants in the National IAM Benefit Trust Fund medical plans have access to more than one million medical providers throughout the nation. You can locate OAP participating providers in several ways.
To find a doctor or service, please click on the link below and fill in the requested information to search for the provider you need. There, you can search for providers in the CIGNA Open Access Plus PPO network. Be sure to select the first (default) option, which includes "Open Access Plus." Do not choose "Open Access Plus with CareLink," "PPO," or any other option.
Cigna LINK: https://www.cigna.com/hcpdirectory/
You can also contact CIGNA by phone at 1-800-CIGNA24 for help finding an Open Access Plus network provider.
Prescription Drug Location Search
This is not a discounted drug program. The Benefit Trust Fund medical plans include a three-tier prescription drug program with Plans A, A+, B and C administered by CVS Caremark and Plans D and D+ administered by Cigna Pharmacy Network. Most major retail pharmacies participate in both networks.
To fill a prescription at a local pharmacy, simply hand in your prescription and show your prescription drug card. You will be required to pay the applicable co-payment based on the category of drug you receive; generic, preferred or non-preferred.
To search for participating CVS Caremark pharmacies near you, visit and log in to the CVS Caremark website, here.
CVS Health LINK: https://www.caremark.com/wps/myportal/LOCAL_PHARMACY
On CVS Caremark’s website you can:
- Find participating pharmacies near you
- Order prescriptions online
- Learn important facts about the prescription drugs you're taking
- Find out more about your medical plan’s prescription drug program
- Discover ways to save money on the cost of your prescription drugs.
Cigna has a large nationwide network of pharmacies. To locate a network pharmacy, you can check the website noted above, or you can contact the Fund Office for assistance. When you fill your prescription at a network pharmacy, you should present your Cigna Prescription Drug Identification Card to the pharmacist and pay the applicable coinsurance. The pharmacy will submit an electronic claim to Cigna for direct reimbursement of the amount that exceeds your coinsurance. You are not responsible for any paperwork after you make your coinsurance.
If you use a pharmacy that is outside of the Cigna Pharmacy network to have your prescription filled or refilled it will not be covered by the Plan and you will be responsible for the full cost of your prescription.
The Plan limits the amount of a drug you can get at any one time under the prescription drug benefit. You have the following options to obtain your prescription:
Home Delivery will provide up to a 90-day supply of covered maintenance medication.
Network Retail Pharmacies will provide up to a 30-day supply of any covered medication; and some network pharmacies will provide up to a 90-day supply of covered maintenance medications.
Cigna Specialty will provide up to a 30-day supply of specialty medication, or other quantity as appropriate based on dosing, therapy, and handling limitations.
The same coinsurance applies whether the drug is generic or brand name or filled by home delivery or at a network retail pharmacy.
If you have any questions or problems in connection with your prescription drug purchase, please contact the Fund Office at 202-785-8148 or 800-457-3481 for assistance. Please click the link below to learn more about your prescription drug benefits.